Platform Disclaimer

1. Platform Role

TindaNation provides digital technology that connects Customers, independent Merchants, Delivery Operators, and Riders and supports ordering, dispatch, delivery coordination, communications, and transaction records. Unless expressly stated otherwise, TindaNation does not manufacture, prepare, own, or independently warrant Merchant goods, and it does not itself become the Delivery Operator merely because a delivery is arranged through the Platform.

2. Merchant Products

Merchants are primarily responsible for the legality, authenticity, description, price, quality, safety, preparation, packaging, availability, permits, and condition of the goods/services they offer. TindaNation may verify information, moderate listings, and act on complaints or unlawful goods, but it cannot physically inspect every item before every sale.

3. Delivery Services

Delivery Operators and their Riders are primarily responsible for the safe custody, handling, transport, conduct, and delivery services they perform. Traffic, weather, Merchant preparation time, Customer availability, road conditions, accidents, and other factors can affect estimated delivery times.

4. Platform Information and Availability

Maps, distances, estimated times, availability, inventory, status indicators, and third-party information may occasionally be delayed, incomplete, or inaccurate. The Platform may experience maintenance, telecommunications failures, power/network outages, cyber incidents, or force-majeure events.

5. No Waiver of Legal Rights

This Disclaimer does not eliminate or reduce any responsibility that Philippine law places on TindaNation, including responsibilities applicable to e-marketplaces or digital platforms, nor does it waive mandatory consumer, privacy, safety, or other statutory rights. Where this Disclaimer conflicts with applicable law, the law controls.

6. Related Terms

This Disclaimer should be read together with the General Terms of Use, applicable role-specific terms, Privacy Policy, Prohibited and Restricted Products Policy, Cancellation/Refund Policy, and Complaints Policy. Contact [email protected] for questions.